Privacy Policy | Global Genetic Labs
Welcome to the Global Genetic Labs Privacy Policy page. Global Genetic Labs is committed to maintaining the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, protect, and process your information when you interact with our website or purchase our genetic testing services.
1. Data Collection and Use
At Global Genetic Labs, we are committed to respecting your privacy and protecting your personal data. We collect information from you only when it is relevant to providing the services you request. Our genetic testing services, including our Hereditary Cancer Panel Tests (e.g., Breast Cancer Panel, Colorectal Cancer Panel, Pancreatic Cancer Panel), involve the collection of certain personal and genetic information essential for the accurate processing of results.
The information we collect includes, but is not limited to:
- Personal information: Name, contact details, billing address, and email address.
- Genetic data: Information obtained through your saliva sample, necessary for testing purposes.
- Usage information: Details about your interactions with our website, such as IP address, browser type, and site navigation.
Your personal information is used solely for processing your order, fulfilling your genetic test, and sending your results to the email provided. By using our website and services, you consent to the collection and use of this data in line with this Privacy Policy.
2. Data Protection and Security
Global Genetic Labs uses robust security measures to ensure your data remains secure throughout the collection, processing, and storage stages. Our genetic testing services comply with the General Data Protection Regulation (GDPR) and other applicable UK data protection laws, ensuring that your data is treated lawfully and fairly.
We employ advanced encryption protocols, secure servers, and restricted access to data to safeguard your information from unauthorised access, alteration, or disclosure. Only authorised personnel involved in your test processing have access to your information, and all personnel are bound by confidentiality agreements.
3. Consent and Legal Basis for Processing
We collect and process your personal data based on consent and the need to fulfil contractual obligations. By purchasing a test kit from Global Genetic Labs, you provide explicit consent for us to use your data solely for the purpose of providing genetic insights through our Genome Nanopore Sequencing (GNS) technology. Your consent is confirmed upon acceptance of our Terms and Conditions before proceeding with any purchase.
Should you choose to withdraw your consent, you may do so by contacting us at support@globalgeneticlabs.com. However, please note that withdrawing consent may limit our ability to provide you with the purchased services.
4. Data Retention
Global Genetic Labs retains your personal and genetic information only as long as necessary to complete the testing process and comply with legal obligations. Once your genetic report has been securely delivered to your specified email address, your genetic sample and personal data will be retained for a limited period, after which it will be securely destroyed in accordance with GDPR and data protection regulations.
Our data retention periods are as follows:
- Test results and reports: Retained for five years for customer service and legal compliance.
- Genetic samples: Destroyed within three months post-analysis, except when longer retention is legally required.
5. Sharing and Disclosure of Data
Global Genetic Labs does not share, sell, or disclose your personal data to third parties for marketing or unrelated purposes. However, your information may be shared under the following circumstances:
- Service providers: We work with trusted third-party vendors to facilitate services such as payment processing and laboratory analysis, who are also bound by confidentiality and data protection agreements.
- Legal obligations: We may disclose your information if required by law, regulation, or a court order.
Your genetic data and personal information remain confidential and will only be used by our laboratory for the purpose of genetic testing and producing your comprehensive report.
6. International Data Transfers
While Global Genetic Labs is based in the UK, we offer worldwide services. Your personal data may be processed by partners or laboratories outside the UK in secure environments compliant with UK data protection standards. In cases of international transfers, we ensure your data is protected through GDPR-compliant agreements and secure data transfer protocols.
7. Cookies and Tracking
Our website utilises cookies and similar tracking technologies to enhance your experience, analyse traffic, and understand user preferences. By using our site, you consent to our use of cookies in accordance with this Privacy Policy. You can adjust your browser settings to manage cookies, but note that some features may be limited.
Types of cookies used:
- Essential cookies: Necessary for website functionality, such as account login and security.
- Analytical cookies: Help us understand how you use our site and improve your browsing experience.
8. Your Rights Under GDPR
Global Genetic Labs is committed to upholding your rights under GDPR. These rights include:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Correct any inaccuracies in your personal data.
- Right to Erasure: Request the deletion of your data in certain circumstances.
- Right to Restrict Processing: Limit how your data is used.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at support@globalgeneticlabs.com.
9. Accuracy of Customer Information
It is essential that all customers provide accurate information, especially an active and correct email address for the delivery of genetic test results. Global Genetic Labs is not responsible for any miscommunication or non-delivery due to incorrect or outdated information.
10. Age Restriction
All genetic testing services provided by Global Genetic Labs are restricted to individuals aged 18 and over. By placing an order, you confirm that you are of legal age to purchase these services.
11. Updates to the Privacy Policy
Global Genetic Labs reserves the right to update this Privacy Policy to reflect changes in our practices or legal requirements. All updates will be posted on this page, and we encourage you to review it periodically. Your continued use of our services constitutes acceptance of any changes.
12. Contact Us
For any questions or concerns regarding this Privacy Policy or your personal data, please reach out to us at support@globalgeneticlabs.com.
By using our services, you agree to the terms outlined in this Privacy Policy. We are committed to providing a secure, transparent, and respectful approach to managing your data.
